Pablo Bello

Pablo Bello

Senior Software Engineer

Senior Software Engineer with over a decade of experience in architecting and developing scalable, high-performance systems. Proven ability to solve complex problems by applying modern technologies and writing clean, maintainable code.

Top Skills

Ruby
Python
Go
TypeScript
Elixir
Frameworks Ruby on Rails · React · FastAPI · Node.js · Phoenix · Tailwind CSS
Infrastructure AWS · Docker · Kafka
Databases PostgreSQL · MySQL · MongoDB · SQLite · Qdrant
APIs & Architecture RESTful APIs · GraphQL · Microservices · DDD · TDD
AI & Data RAG · LLM Integration · Semantic Search · Embeddings · Prompt Engineering

Writing

Ruby on Rails

Solid Queue - How to get started

A brief guide on getting started with Solid Queue in Ruby on Rails, covering setup, job enqueuing, and comparing it with Sidekiq.

Work Experience

Intercom AI / Customer Support
2025

Product Engineer III

Built full-stack features for the Fin AI agent's Test page, used by 50%+ of adopting companies. Launched the Impersonation feature to open beta and extended Python testing capabilities for the AI codebase.

Ruby on Rails · TypeScript · React · Python
Smart Pensions / Finance
2022 — 2024

Senior Software Engineer

Led critical investment data pipeline reducing processing time by 90%. Achieved 99.2% test coverage for the Holdings API and implemented automated monitoring with Datadog on AWS.

Ruby on Rails · Sidekiq Batches · AWS · Datadog
Simply Business Insurance
2021 — 2022

Senior Software Engineer

Developed backend APIs for customer-facing portals. Engineered event-driven architectures with Kafka and modernised legacy systems through strategic refactoring.

Ruby on Rails · Kafka · MongoDB · Docker
Arbnco Renewable Energy
2018 — 2021

Lead Engineer

Led a team of five developers across four projects. Pioneered GraphQL adoption company-wide and integrated open-source renewable energy tools (REopt Lite API, NREL SAM).

Ruby on Rails · Angular · GraphQL · PostgreSQL

Earlier Roles

Senior Full Stack Engineer Rockstar Coders 2017 — 2018
Software Engineer Brazil Technology 2014 — 2016

Education

Bachelor of Science

Computer Science

Federal University of Piauí (UFPI)

2009 — 2014