Pablo Bello

Pablo Bello

Senior Software Engineer

Senior Software Engineer with 10+ years of experience in scalable backend systems and AI-enabled products. Strong in Ruby, Python, TypeScript, and Go, with proven impact in performance, reliability, and product delivery.

Top Skills

Ruby
Python
Go
TypeScript
Frameworks Ruby on Rails · React · FastAPI
Infrastructure AWS · Docker · Kafka
Databases PostgreSQL · MySQL · MongoDB · SQLite
APIs & Architecture GraphQL · REST APIs · Event-Driven Architecture · TDD
AI & Data RAG · LLM Integration (Claude/GPT) · Semantic Search · Prompt Engineering

Current Projects

Tasker AI Project Management

AI Project Management Platform

Linear-style task manager with AI assistant for conversational queries and autonomous actions (insights, task creation, messaging). Event-driven architecture with a hybrid agentic approach: function calling for structured operations and RAG with pgvector for semantic retrieval.

Rails 8 · GraphQL · React · Apollo · Claude Sonnet 4.5
Agendr AI Scheduling Platform

Conversational Appointment Booking

Conversational appointment booking with event-driven architecture. AI assistant powered by LangChain and RAG (pgvector), WhatsApp automation, multi-channel support.

Elixir · Phoenix · GraphQL · React · Apollo · OpenAI

Writing

Ruby on Rails

Solid Queue - How to get started

A brief guide on getting started with Solid Queue in Ruby on Rails, covering setup, job enqueuing, and comparing it with Sidekiq.

Work Experience

Intercom AI / Customer Support
Feb 2025 — Aug 2025

Product Engineer III

Built evaluation and testing infrastructure for Fin AI across Rails, TypeScript/React, and Python. Shipped core Test page capabilities used by 50%+ of adopting companies, launched Impersonation to open beta for thousands of customers, and improved Messenger reliability for millions of end users by fixing 4 critical bugs.

Ruby on Rails · TypeScript · React · Python
Smart Pensions / Finance
Sep 2022 — May 2024

Senior Software Engineer

Led a critical investment data pipeline with Sidekiq Batches, reducing end-to-end processing time by 90%+. Implemented Datadog monitoring on AWS, designed a real-time funds calculation service that increased processing speed by 50%, and achieved 99.2% test coverage for the Holdings API.

Ruby on Rails · Sidekiq Batches · AWS · Datadog
Medical Residency Exam Platform EdTech
2021 — 2022

Co-founder & Lead Engineer

Built and launched a full-stack exam platform with Elixir/Phoenix + LiveView, serving 6,000+ paying doctors in Brazil. Delivered registration + payments, secure exam distribution with end-to-end encryption, and an admin portal for exam operations, then deployed and operated it on AWS with PostgreSQL.

Elixir · Phoenix · LiveView · PostgreSQL · AWS
Arbnco Renewable Energy
Jun 2018 — Sep 2021

Lead Engineer

Progressed from Senior Software Engineer to Lead Engineer, leading 5 developers across 4 projects. Drove backend delivery with Ruby on Rails, introduced GraphQL across multiple products, and integrated REopt Lite API and NREL SAM to expand renewable-energy capabilities.

Ruby on Rails · Angular · GraphQL · PostgreSQL

Earlier Roles

Senior Full Stack Engineer Rockstar Coders 2017 — 2018
Software Engineer Brazil Technology 2014 — 2016

Education

Bachelor of Science

Computer Science

Federal University of Piauí (UFPI)

2009 — 2014